Nice people but an operational nightmare - Anonymous employee Expedia Group Employee Review

2.0
12 Oct 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are typically nice and try hard to do the right thing in spite of organizational issues. Vacation benefit is great. Travel discounts are nice.

Cons

Re-orgmania and attrition, zero operational consistency with every group having their own unique processes and tools, expecutive and senior managers who should never have been hired for that role or promoted and an increasingly strong culture of pushing specific political agendas down the ranks with calls for advocacy from employees (is that even legal)?

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5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

work life balance is chill, benefits are great, work can be rewarding

Cons

not as challenging, more of a coaster company, pay not as high

2.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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