RUN - Skin Educator Formula Fig Employee Review

1.0
25 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, coworkers and that’s it

Cons

Literally everything! Wages: everyone gets paid a different hourly wage, doesn’t matter if you’re full time or part time, have years of experience or not. Someone that might have less than 1 year of aesthetics experience might end up making 1-4$ more than someone that might have 3+ years experience. Also more than half the time the front desk gets paid more than the aestheticians! Ridiculous! No tips and a bad commission that doesn’t help anyone. If you’re not going to pay your workers a decent fair wage then at least let them have tips and individual commissions. Day to day: having to stand 8+ hours a day while performing treatments is harsh. It’s so unheard of in the industry to be standing while performing treatments. We complain and complain but it falls to deaf ears. Giving distress mats isn’t going to solve the problem!!! The rooms are dark and cramped (if you’re claustrophobic I do not recommend) Management: empty promises. No one listens and when they finally do they only solve 5% of the problem or give a ridiculous solution. No wonder the turn over rate is so high! These people do not care about you and only care about money and the aesthetics of how things look. This company is something else Also the uniforms are so cheap, ugly and hazardous. They get ruined and ripped easily and it gets caught onto hooks or door handles causing some people to get hurt

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Formula Fig Response
2y
We were sorry to hear about your experience at Formula Fig, this is definitely not emblematic of the employee experience we aspire to. We'd love the opportunity to connect with you and better understand your concerns. You can reach out to us at people@formulafig.com to set up a time to connect. As a growing company we recognize that our employee experience is continuously evolving . We have made many improvements in the areas described here based on feedback from our valued employees. Here are a few things that we have recently implemented: - Ergonomics: based on employee feedback, we have secured pressurized mats for all of our treatment rooms and front desk and we also have stools which allow estheticians to sit throughout the day. - Wages: We continue to review our base wages and incentives to ensure that our employees are paid competitively within the market and based on the unique skills and experience the employee brings to Formula FIg. - Uniforms: Thank you for the feedback on the design of our uniforms. We're eager to learn more about your experience here so that we can make improvements. Thank you for the time that you took to submit your review and we hope to connect to better understand your experience.

Explore other reviews about Formula Fig

5.0
23 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Fully booked, fast paced, great place for new estheticians to learn and grow.

Cons

Can be physically demanding, 9 facials in a day.

1.0
30 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Team members and estheticians are all good people. You get free product every once in a while. Customers aren't the worst. CEO and vision behind a woman owned and operated brand is great.

Cons

Everyone here is extremely overworked. The booking system allows nine appointments back to back in one shift. The physical requirements of BOTH esthetician or GEA positions lead to extreme back and wrist pain. Raises and promotions are not offered. Management is extremely passive- aggressive and the micromanagement here is the worst I’ve ever experienced. Additionally, store employees are not allowed to use the nice restrooms, and must enter and exit work through the back door. Corporate employees act as though store workers are beneath them and treat them like servants. Promotional discounts created often fail to consider working conditions: clients and influencers leave no gratuity after receiving free services, even if they are 1 hr +. Pay is not enough for the above and beyond service delivered. Turnover is high

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Formula Fig Response
1y
We’re sorry to hear about your experience with Formula Fig. Your feedback doesn’t align with the environment we strive to create for our team members. We welcome feedback from our team and use this feedback to make improvements in our workplace. One example is ergonomic features in our pods which include pressurized mats and seating to support the Skin Educators (esthetician) while providing treatments. We will continue to work with our team to ensure they have the tools they need to perform their duties in a healthy and safe way. We’d greatly appreciate the opportunity to connect and discuss your feedback further. Please feel free to reach out to us at people@formulafig.com so we can better understand your concerns and work towards improvements. If you’re not comfortable reaching out directly, please know that we’ll review your feedback internally to ensure we continue making strides toward a positive and equitable employee experience. Thank you for sharing your perspective.
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