All downhill after training - Account Executive SMB Gartner Employee Review

2.0
7 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Brilliant co-workers on the SMB floor - some of the sharpest, most highly driven individuals I've had the fortune to meet. Training is second to none and the challenge is fantastic. You will walk out a better salesperson after training - and after two years, little will phase you. You will get messages from recruiters all the time if you're looking to jump - many people do after a while. You are allowed complete autonomy - and business cases can be made for almost anything if you have the confidence to ask for it. Trips abroad if you go over target.

Cons

It's selling market research to CIOs - so, an educational product sale. It doesn't often actually touch on strategy in SMB as many organisations don't see IT as strategic at this level. Further, it's not actually linked to business needs - just to fear of failure. Political warfare. Despite it's claims to be a collaborative atmosphere - this stops the moment you leave academy. Suck up and suck up fast - network hard and upwards and drop your peers if you want to succeed. The more corporate you are, the better. Internally promoted management has left individuals who manage by fear, metrics and numbers. A process driven organisation - it fails to see individuals and lacks the capacity for innovation. Can make awful decisions by placing individuals outside of their main language - which saw many peers struggle, particularly in the end user side. Managers promoted because they're the best salespeople. Managers will refer to "accountability" and "drive" but will but full of words over actions and will box you into their way of operating. You'll be left to flounder for the first few weeks. Complete autonomy means you have to rely on yourself to get anything done - management isn't there to assist you, but to manage you. A few will smash target, because they're given undue rule over territory. Biz dev is 10% of the floor, but controls 70% of the territory. Horrific territory imbalances, particularly within the End user side of the business. Gartner excels in English, Nordic and Benelux regions for End User but falls flat in other, non english rich regions.

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Pros

Great people, great leadership, great products

Cons

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4.0
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Pros

Being a globally recognized company makes it easy to consistently engage clients. Great benefits. Amazing people (managers and colleagues) For the most part there is a clear path to success and promotions. Executives listen to feedback after every internal call to help guide strategy.

Cons

In office mandate increasing in office days from once a month to once a week. Need to live in Florida or Texas because of the in office mandate. Promotions take a while since there are many people going for the same roles. Hard to reach clients and constant territory’s shifting makes it difficult to achieve the numbers you and management expect.

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