Overrated - Order Management Specialist Gartner Employee Review

The company is very departmentalized so this review is really only relevant to Order Management. Other business units may result in an entirely different, more positive experience. Order Management is that department that everyone wants to transfer out of. I highly recommend pursuing other opportunities at Gartner!!! In OM, the only reason that you come out with a decent, living wage is because there is mandatory overtime every month end which consists of 12 hour shifts back to back to back. They do make you aware of this from the onset but it is rough once you're actually doing it. Especially when they have these "Potential Overtime" days where, if it is busy we will stay/if not we leave on time, and they almost always make us stay, unjustifiably in my opinion. Most of the time they do not even tell us if we're staying late or not until 3pm (if at all). Definitely not much of a heads up. Also, the division of the workload is completely off balance. Some people are drowning in work nonstop while others have nothing to do. Because of this the burnout is real and the turnover rate is high. Oh and btw, you'll be working in an Oracle system from 1991, no exaggeration. Opportunities for advancement are a joke. Many people here have the potential and the work ethic to be leaders and would have been promoted as such ages ago with other employers, but are MAYBE to the role of Sr. Order Mgmt Specialist which is just a title, small pay increase and comes with no actual supervisory responsibilities. There are some really nice people on the team but some that are really unwelcoming, snobby and/or outright rude yet get promoted and recognized in department newsletters. I could go on and on and I am really not one of those complaining types all workplaces have. I seriously was so excited to work for Gartner but now I absolutely dread coming to work everyday and cannot wait to leave this place.