Ready to gamble with your career? - Account Executive Gartner Employee Review

1.0
16 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Paid training period, the benefits are decent, and the hours were reasonable. Very superficial "culture" just don't look under the surface.

Cons

This is a revolving door sales machine. They have extremely high turnover within mid-sized enterprise (MSE) and for good reason. Around 1 in 4 account executives will be successful in this role. Sadly, this is not a matter of the AEs relative talent. Once you complete the introductory training, you will arbitrarily be assigned to a team. You will have no say in your assigned vertical, territory or manager and what accounts you walk into. Your success or failure is a matter of luck of the draw. This is a first-time job for many recent college graduates. At times, the culture on the sales floor is more like a fraternity/sorority than a professional organization. Promised one work from home day per week during hiring process, not the case. Individual managers used this as a "reward" for sales gimmicks/games/contests. For supposedly being "the source" for information in the IT space, they have a strong tendency to ignore their own research. Current accounts are targets for upselling, nothing more, whether it is of benefit to the client or not. If you genuinely work to help them, you will be chastised for missing a “sales opportunity.” I truly regret that I wasted a year of my life working for them.

Explore other reviews about Gartner

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great ownership culture - if you want to innovate they will give you the reins

Cons

Data quality / consistency of engineering trams

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and work from home schedule

Cons

Gartner has lost much of what once made it a great place to work. The culture has become increasingly focused on micromanagement, with excessive oversight and an overwhelming number of metrics driving day-to-day activities. Employees are often measured on quantity rather than quality, creating unnecessary pressure and reducing job satisfaction. What was once an engaging and collaborative environment no longer feels enjoyable. Morale has declined as leadership places more emphasis on tracking performance than supporting employees. Staff are frequently treated as numbers rather than valued contributors, leading to frustration and disengagement. Overall, the company has lost its luster. Unless significant changes are made to improve employee experience, reduce micromanagement, and foster a more supportive culture, it will continue to struggle with retention and employee satisfaction.!

3
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