It's not all they build it up to be - Anonymous employee Hays Employee Review

1.0
19 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you have the right personality, you could really enjoy the job... you can potentially make A LOT of money, but it's not exactly how they sell it to you. you really won't start making steady commissions for the first 6 months to a year. and if you think about pay per hour, you're really not getting paid much at all. Most people in the office worked 60-70 hours a week. you will have to decide whether or not that is worth it to you. It's a pro that it's a job that pretty much anyone can do. You don't need any qualifications at all. You don't really need to be smart or talented in any way. You just have to have an outgoing personality, be competitive, and have some organizational skills and you're good to go. So you if you need a job and aren't really qualified to do anything else, why not recruiting. The company also paid for us to do a lot of fun stuff together like dinners out and fun activities and you could win extravagant trips and gift cards. The people were generally nice, although a little two faced. They provide free snacks and coffee, which is nice.

Cons

if you enjoy sitting in a cubicle from 8 AM to 7 PM calling people who think you are the scum of the earth, maybe you will like this job. the candidates that you're calling get so many calls a day that they are always fed up and irritated with you when you call. many of them have blocked our numbers or set their phones up to not accept incoming calls because we are basically forced to stalk and harass people. we stalk them on linked in, call into their companies while they're at work, call their home phones and cellphones over and over again multiple times a day. they sell the position as being "consultative" and helpful... but in reality, you are a sleazy telemarketer. they hype the job up so much in the interview but it's not glamourous. you will work 60 hours a week, getting hung up on and yelled at. this industry makes you feel like a parasite - feeding off other people's talent - and the candidates look at you like that as well. And then there is the metrics. You have about 10 different numbers you have to hit and upon which you are evaluated. you have KPIs and you have to meet with the boss every week to discuss how you fell short that week - and they are never satisfied. no matter how you performed, they demand that you do better and hit higher and higher targets. And that's why everyone works 60+ hours a week. There aren't enough hours in the day to do what is expected of you - and at the end of the day, you can't control your candidates. a deal will fall through in the last minute, your candidate will ghost on you and avoid your calls; and you will have to answer for it.

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Hays Response
10y
I appreciate your feedback, thank you. I agree with your advice to management - and you are right, the business is not for everyone.

Explore other reviews about Hays

5.0
23 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have helped me land 2 contract, work quickly and are kind

Cons

I was the benefits were a bit more affordable

4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place for new recruiters to gain experience. A lot to learn. Younger crowd, fun teams.

Cons

Competitive, people that weren't succeeding would be put on PIPs and eventually let go. Can be some micro-managing. Not all managers created equal - some great, some not so great.

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