I wanted to stay with Hilton but the Hours were just too long - Controller Hilton Employee Review

3.0
24 Mar 2009
Recommend
CEO approval
Business outlook

Pros

The ability to relocate to exciting locations throughout the US and have the company pay for the relocation.

Cons

Long Hours, Dog and Pony shows for Corporate Visitors. It is fustrating that when a Corporate visit to the Hotel takes place that everything else has to stop to prepare for their visit.

Explore other reviews about Hilton

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benrfits are really good….and discounts

Cons

You work a lot but it’s fun

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

See reviews by: Helpful|Rating|Date|All