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      Hilton

      Engaged employer

      Hilton reviews

      Horrible training - Front Desk Agent Hilton Employee Review

      2.0
      25 Feb 2022
      Front desk agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remedial training was offered to a brand spanking new agent Pleasant co-workers

      Cons

      Training was done in a noisy office setting Party hotel on weekends Difficult guests ONQ system was very glitchy

      Explore other reviews about Hilton

      5.0
      12 Jun 2026
      Front desk agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Health insurance for me an my partner

      Cons

      I don't have any cons

      3.0
      5 Jun 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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