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      HubSpot

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      HubSpot reviews

      Outstandingly environment, good tech, minor growing pains - Software Engineer HubSpot Employee Review

      4.0
      23 Jan 2020
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      What companies call "culture" is really about norms. Norms cause people who otherwise might act differently to act in a way that the norms encourage. The norms at Hubspot are to make people feel welcome and supported, to assume best intent, to be patient and solicitous in helping people grow and learn. One of the most impressive things is that the management relationship is not the kind that makes you feel watched or judged, but managers seem to go out of their way, whether or not sacrifices are necessary, to make sure that you feel comfortable, are not stressed, and most importantly are growing in your role and toward your next promotion. Tech-wise, I have been extremely impressed with the platform tooling at HubSpot. It always "just works". I would even put it at contrast with a lot of commercial cloud computing software for its reliability, ease of use, and overall reasonable-ness. And the people who build and maintain it are always solicitous with their assistance if you're having trouble.

      Cons

      HubSpot's systems have grown very rapidly, and they're now quite complex. In some areas there are archeological layers of legacy stuff that has to be understood and worked with, but could and probably should be much simpler. Also associated with the level of growth is a possible lag in onboarding. Currently there is a quick burst of onboarding on some basic tools like Maven and our deployment platform. But after that you're kind of on your own to acquaint yourself with the intricate and often unintuitive product-specific systems that you need to work with. Under the banner of autonomy, engineers are expected to drive the rest of the process by asking questions and giving feedback on how they're doing. For various reasons I think that kind of guidance should be more structured and should mostly come from others, not be solicited by the new hire. Another recent hire and I were talking about this recently and a choice line was "it's hard when the onus is on you to connect, and you're new so you don't necessarily know what to say, but you have a nagging sense that you need some guidance."

      avatar
      HubSpot Response
      6y
      Thanks so much for this thoughtful review, and for your specific callouts on the onboarding experience--Eric and I had a chance to catch up on this this morning and one thing we both noted was that your feedback is super thoughtful and that if you're feeling this way others must be too. Given that, either/both of us would welcome the opportunity to hear from you on how we might structure that guidance without being too prescriptive but still being more thoughtful and inclusive, so if you're open to it, please ping Eric or I directly, we'd love to chat. Either way, thank you for the extremely thoughtful feedback, we appreciate it so much! -Katie

      Explore other reviews about HubSpot

      5.0
      30 Apr 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      HubSpot is a great product especially with all the addons

      Cons

      Need better training into each hub.

      2.0
      22 May 2026
      Individual contributor
      Recommend
      CEO approval
      Business outlook

      Pros

      The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

      Cons

      Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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