Partner Program Sales Team in Shambles - Channel Account Manager HubSpot Employee Review

1.0
2 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy if you're into that thing

Cons

Used to be an awesome job but I had to leave because it got impossible to get paid on anything. It seems like our leadership on the partner side is asleep (and drunk?) behind the wheel. CAMs leaving like crazy, harder and harder to hit numbers with criminally stupid suggestions on how to do better at your job. Teach partners to find upgrades but then we don't get paid on them? Comp is confusing at best, purposely opaque at worst. If you're applying for this job do yourself a favor and reach out to 3 tenured CAMs on Linkedin to ask their opinion before accepting...

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HubSpot Response
4y
Obviously your review has some pretty serious allegations in it, and we'd welcome the opportunity to connect more with you on it--it sounds like you left, so I am hoping you did an exit, but if you didn't and would be open to it, would love to hear your feedback. Flagging this to our HRBP team, appreciate the feedback even if it's tough to read/hear. -Katie

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2.0
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Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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