CCS - Customer Care Specialist Humana Employee Review

1.0
20 Jul 2016
Recommend
CEO approval
Business outlook

Pros

There is nothing positive to say about this company

Cons

The leadership (Supervisors and Front Line Leaders) is a huge JOKE!!! The FLL's get to do whatever they want without being checked for their behavior. Some of the Supervisors and the FLL's are friends so it won't do any good to report them because absolutely nothing will happen to them. The HR is a bigger JOKE as well...no need to go to them either because nothing will happen. Some of the FLL's have no Integrity at all--they will lie for each other as if this is some type of secret society to cover their own unprofessional behavior. They do not know what personal life/work balance is and if you have a family or any type of life, it means absolutely nothing to those people. The Tempe site is a huge melting pot where anything goes, at least with leadership.

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5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Awesome company with best industry standards

Cons

Nothing I could notice , very good company

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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