The work sucks - Pharmacy Customer Service Humana Employee Review

2.0
10 Aug 2019
Recommend
CEO approval
Business outlook

Pros

None, it's terrible. . The pay is decent I guess

Cons

Humana is not the best insurance therefore the customer suffers and the customer service agent takes the brunt of the abuse

Explore other reviews about Humana

5.0
25 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Nice Culture. Friendly Management, Good Work Ethic

Cons

Cannot think of any Cons

3.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
See reviews by: Helpful|Rating|Date|All