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      Humana

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      Humana reviews

      A lot to absorb - Customer Care Specialist Humana Employee Review

      3.0
      17 Dec 2014
      Customer care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are not too bad and you earn 7.08 every pay period of PTO

      Cons

      Very difficult members at times. Stressful dealing with them...but if you are willing to do every tiny minute detail ...and be terrorified that anything can dock your QA.

      Explore other reviews about Humana

      5.0
      9 Apr 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Honest. Fun, caring but tough

      Cons

      Always about to get better

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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