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      Humana

      Engaged employer

      Humana reviews

      Run - Inbound Customer Service Representative Humana Employee Review

      1.0
      23 Jan 2023
      Inbound customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      No pros.The company needs to hire better management.

      Cons

      A lot of CONS. You can not move from your chair not even to go the the bathroom. You feel like you are in pre-school asking permission to step out to go to the bathroom or get some water.

      Explore other reviews about Humana

      5.0
      9 Apr 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Honest. Fun, caring but tough

      Cons

      Always about to get better

      3.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work, decent benefits, ability to work from home

      Cons

      Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

      2
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