If you want a career with respect & decent pay....then don't work here - Mental Health Counselor ICL Employee Review

1.0
27 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Lots of locations and sites housing has 24 hour shifts

Cons

Employees not treated with respect Management is terrible Working at risk with some mental health populations thankless job company changes policy often to benefit itself without consideration to clients or workers

Explore other reviews about ICL

5.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Engaged colleagues, great culture, accessible leadership

Cons

My role requires me to be in person

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ICL Response
3mo
Thank you for taking the time to share your feedback. We're glad to hear your positive experience with ICL, and we appreciate everything you contribute to the team. We will share your feedback with leadership.
2.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A good amount of independence in managing your own caseload

Cons

Caseload is heavy and overwhelming A lot of documentation and data entry Emotionally draining depending on the cases

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