An empty shell of what it once was - Anonymous employee Iterable Employee Review

1.0
12 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is truly innovative and has been exciting to see it grow. Working alongside some wonderful, intellectual individuals that want to see each other succeed.

Cons

Having been here for a few years, it saddens me to see the leadership, company values, and culture completely deteriorate. It's been hard to watch, but even worse to be a part of. The new executives we've brought in, specifically the CPO, have completely run the company to the ground. What once was a fun and collaborative environment, the new immense pressure and strict guidelines have deterred team members from wanting to help one another for fear that they may be next on the chopping block. In all my time here, I've never seen so much burnout with individuals working way past midnight just to feel like they're getting by. Company politics and "not stepping outside of your lane " in fear of repercussions have completely taken over. Everyone is advised to air their grievances to HR/managers/executives, but this only puts a target on your back. Transparency has also become a huge issue in the last 6+ months. Leadership feigning excitement/support for goal and metrics attainment but blindsided by various layoffs, hearing from team members (NOT from the CPO or dept leaders) promotions have been halted indefinitely...the list goes on.

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Iterable Response
3y
Thank you for taking the time to review your experience at Iterable. We are committed to creating a collaborative and supportive environment at work, and we remain dedicated to fostering a fair and transparent promotion process that actively supports the growth and advancement of our employees. We value your feedback, and we welcome further discussions to address any specific questions or concerns you may have.

Explore other reviews about Iterable

5.0
23 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- New CEO and leadership show early signs of moving faster and better decision makers - Remote friendly culture - Competitive pay

Cons

- Average or below par team members get promotions all the time

3
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Iterable Response
2mo
Thanks for taking the time to share your feedback! It’s great to hear that the shift in our leadership and the focus on moving faster is resonating with you. We are committed to building a culture of high performance and ensuring our promotion processes are fair and objective. Our new leadership expectations are a big part of that, designed to give us a shared standard for what "great" looks like at Iterable. I also appreciate your advice on staying close to our customers; that focus is exactly what we mean when we talk about our core value of "running as one." Thanks again for being part of the team and for your honest perspective. -Jim Bartolomea, CPCO
5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Iterable is one of those rare companies where the culture isn't a slide in an all-hands deck. It's something you actually feel every single day. There's a genuine warmth between teams, a "we're figuring this out together" energy that never tips into chaos because the leadership knows how to hold the room. The exec team is sharp, transparent, and treats employees like adults . You get context on decisions, not just directives. What's stood out most is the tangible investment in people: career development conversations that actually happen, managers who advocate for their teams, and a consistent signal that your growth matters beyond your current role. For anyone who's been burned by companies that say the right things but don't follow through, Iterable is different.

Cons

Growth at this stage of the company means priorities shift, and teams need to be comfortable with some ambiguity. Processes are still maturing in certain areas, which can occasionally slow execution. If you need a perfectly structured environment to do your best work, there's an adjustment period. But for the right person, that ambiguity is the opportunity.

2
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Iterable Response
2mo
I really appreciate you sharing such a thoughtful perspective on what it’s like to lead here at Iterable. It’s great to hear that our focus on transparency and "treating employees like adults" is being felt. Providing the "why" behind our decisions is something the executive team takes very seriously. You hit on a key point regarding the trade-off between speed and structure; while we're working hard to mature our systems, I love the mindset that the current ambiguity is actually an opening for talented people to shape our future. We are fully committed to keeping our foot on the gas when it comes to investing in our people and protecting the cultural intentionality that sets us apart. -Jim Bartolomea, CPCO
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