The grift that keeps on giving - Lead Cyber Security Analyst KryptoKloud Employee Review

2.0
22 Jan 2022
Recommend
CEO approval
Business outlook

Pros

- Good Coffee - New SOC Building

Cons

I had not initially intended to write a Glassdoor review. I had instead opted to put this unfortunate chapter behind me as a final gesture of goodwill towards the organisation. However, my outlook on this changed significantly around a month after I had left when the CEO resurfaced from the woodwork in an effort to make my life difficult. It transpired that some of the other staff that had left towards the end of the year had left largely negative reviews about the company, for which he blamed me. Without any effort to confirm any involvement on my end, the CEO began taking legal action against me for a “defamatory” review that he simply presumed I had written. This evidently wasn’t sufficient for the CEO as he then began to pester my family with messages in an effort to remove the review - all while completely unwavering in his assumption that this was all my doing. As if this wasn’t ridiculous enough, the CEO then decided to reach out my current place of employment in an effort to stir up trouble in my new role. Aside from this being a ridiculous response to a widely established platform for employee feedback, the obsession with censoring any negative feedback creates an environment where current and past employees feel unable to raise genuine issues with management. For some unknown reason, the CEO appears unable to let staff leave on good terms and instead opts to burn bridges as aggressively as possible. Although I was at the time the longest-serving employee at KryptoKloud, this reaction was only intensified towards me. Immediately after having handed in my notice, the CEO’s behaviour towards me became immature and bizarre. The CEO stopped speaking to me directly whenever possible and would instead ask whoever happened to be seated next to me to pass on a message. Whenever encountering me in passing, he opted only to scowl at me and refused to say a word. This childish response would have likely been upsetting after having worked for such a long time at the company if it wasn’t also both absurd to the point of hilarity and overwhelmingly re-affirming that I had made the right decision. While I never got a particularly comprehensive explanation for this odd behaviour, the rest of the management suggested this was just the CEO’s way of showing that he was “hurt” that I was moving on, leaving them to awkwardly apologise on his behalf. While KryptoKloud has the usual challenges around manning, training and retention that all SOC environments have to face, these issues are amplified by the obstacles posed by the bizarre temperament and vindictive nature of the senior management which are unique to the organisation.

Explore other reviews about KryptoKloud

1.0
7 May 2022
Recommend
CEO approval
Business outlook

Pros

New office building w/ coffee machine.

Cons

If you value your career or business, KryptoKloud is not the company for you. The staff turnover historically has been shockingly high; in over two years the Security Operations Centre (KryptoKlouds 'bread and butter') has lost more than 10 good analysts due to Paul Burrows - the CEO. Paul's intimidating behaviour and bizarre requests have been the driving force behind KryptoKlouds inability to correctly staff a 24/7 managed service. Their Security Operations Centre (SOC) has suffered greatly due to the constant cycling of new staff and the resignation of old. The aim for Paul is 'bums on seats', get as many semi-competent people in the SOC so he can sell the 24/7 service to clients. Unfortunately, the lack of experience coupled with Paul's ability to drive technically skilled staff away has lead to a service that is anything but 24/7. A message to potential customers - Paul is very good at showing you the shiny exterior but not the rust underneath. Stay clear.

11
2.0
25 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Strong hands-on exposure to incident response in a 24/7 SOC environment Experience with tools like Splunk, WithSecure EDR, Hive, and IDS/IPS Opportunity to investigate phishing, malware, and network traffic in real-time Supportive team that encourages collaboration and knowledge sharing Fast learning curve for junior analysts and good exposure to client-facing security work

Cons

Limited opportunities for long-term career progression within the company Processes and documentation still developing, requiring adaptability Some resource constraints meant juggling multiple priorities at once. Leadership style can sometimes feel strict and not always supportive, which may affect morale.

1
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