Decent - Team Leader Nespresso Employee Review

4.0
24 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Good Pay Good Benefits Good colleagues

Cons

Difficult Customers, Short staffed, Rude clientele

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Nespresso Response
1y
Hello Colleague, Thank you for your feedback. We appreciate that you value our Total Rewards package, which includes a market-competitive salary and various benefits. It is also a pleasure to know that you like working with your colleagues, as fostering a friendly and supportive atmosphere for everyone is one of our priorities. Regarding the cons you have pointed out, we greatly appreciate the efforts of our employees in providing quality customer service, and it is disappointing to read you had some challenging customers. At Nespresso, it is important to us to make sure that our people have manageable workload and are provided with all the necessary support they may need. We would welcome hearing more specifics about what you raise. Please feel free to reach out to your local HR or management team to look into your concerns. Wishing you continued success at Nespresso. Thank you.

Explore other reviews about Nespresso

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
4d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
18h
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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