Pros
There are a lot of opportunities to learn new skills (but you have to be self motivated and do a lot of work yourself). The staff and culture are amazing. They have great values (they pride themselves on this). I would only recommend working here if you want experience to get roles with other companies. If you can spare a couple of years to grow and learn new skills for future roles it is worth doing here. Learning and growth is supported.
Cons
1. All roles are expected to do way more than the job description eg. entry level is expected to learn too much (too many processes) . Senior level employees are doing the job of leads, and leads are acting as managers, and so on (without the wage to match). Lots of staff in all teams across the business are overwhelmed by this. 2. Roles are constantly outsourced to other offices as a cost saver (wages in india are cheaper and having a manager look after 3 different offices globally to save paying 3x manager wages). Even if the roles would be better suited for a local office for the benefit of the business, staff and the clients, saving a few $ is more important to them than looking after the staff or the clients, management try to say it is not the case but the business make it obvious to everyone, even to entry level roles. 3. Too many in management are overworked, leading to severe burn out (15hour days). 4. Staff are not valued for the work they put in. Even if managers or leads try their best to make their staff feel valued, the managers and leads are overworked and not feeling valued themselves (the overtime or doing more than expected is not valued by upper management) 5. Not many opportunities for pay increase. Entry level employees still on same wage 5+ years later