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      PayPal

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      PayPal reviews

      A great place to start a career in business or finance. - Merchant Risk Operations PayPal Employee Review

      4.0
      20 May 2016
      Merchant risk operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, especially tuition reimbursement right from day 1. Easy barrier to entry and decent pay for entry level CS. Unlimited overtime most of the year. Overtime incentives are usually pretty enticing with large prizes. Quarterly or semi-annual bonuses aren't amazing, but are based on a % (up to 6) of what you made in that period - so overtime pays extra there. If you perform you can move through different departments and often the hardest workers will get their choice of jobs and shifts. Variety of personalities so you are bound to make friends somewhere along the way, some really good people work here.

      Cons

      Your experience at PayPal varies greatly depending on your direct leader. There is an extreme variance between styles and discipline. Some are much more involved in office politics than others, and there are many more followers than leaders. If you can ignore it and push through PayPal looks great on a resume and pays for you to go to school. The pay scales well if you continue to move up, but staying in the same role for years doesn't yield great results and at 5 years and 4 positions in, I'm starting to look externally, mainly because I want to make the same amount each year without having to work overtime. If you want to make 50k+ a year you can in any department if you put in enough overtime.

      avatar
      PayPal Response
      9y
      As a long time employee in PayPal Chandler I appreciate you sharing your insights on working at our center. We are proud of the benefits we can offer our employees and a number of our employees agree with you that education reimbursement along with the opportunity for overtime and regular bonuses are definite advantages. In terms of leadership and career development, these are key components that we have to get right for us to engage and retain our talent and grow as a business. As a pay for performance company, your feedback on this is a really important aspect to help us identify areas of opportunity, so that we can enhance our actions to support you in your career and skills growth, which in turn, will help you to excel in your performance and achieve the pay and responsibility increases you mention.

      Explore other reviews about PayPal

      5.0
      7 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance. Lot of opportunities to learn

      Cons

      Company is in transition mode

      2.0
      13 Apr 2026
      Director of business operations
      Recommend
      CEO approval
      Business outlook

      Pros

      PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

      Cons

      While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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