Good company with really bad managers - Merchant Tech Support PayPal Employee Review

3.0
26 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Good compensation, benefits and work-life balance. Good culture on some teams. Generous stock plans for employees. You will learn a lot.

Cons

Middle managers are clueless and lack experience in their teams’ core areas. Toxic work environments are rampant. My manager doesn’t know what I am doing on a day-to-day basis, and forgets the projects I’m working on constantly. He seems more interested in talking about the stock price than anything else.

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5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment; Opportunities for learning and growth

Cons

Fast-paced environment may be stressful

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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