It was great... UNTIL - Sales Associate PayPal Employee Review

2.0
13 Aug 2021
Recommend
CEO approval
Business outlook

Pros

The sales department used to be a great place to work. The goals were managable and the people had a TON of fun, energy and excitment. The pay was really good as well.

Cons

i wored as a sales rep for 9 years and loved about 7 of it, the last 2 years went down hill quickly. Telesales turned into a nightmare once the new managment of the sales department came in and cleaned house. They let go of ALOT really great people and just let them go out of nowhere. Then came the goals... oh wow! Goals went up to an astronomical amount, they were raised by 65% , let me repeat that... 65% without ANY better leads or way of "achieving your goal", they jsut raised them and said well.. it is what it is. Over 10 of the most serniored sales people (including myself) had been in sales over 7 years EACH and we all left becasue the pay was horrible for the amount of work they wanted us to do. there is NO life/work balance. the goals do not match up to the pay they are giving. when going on an interview, make sure to ask "how many seniored sales rep have left in the last 6 months", because its been more than 10 at this date.

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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