Avoid at all cost. - Customer Service Representative PayPal Employee Review

1.0
13 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Decent pay and allows you to work from home.

Cons

The lies here are immense. The CEO said you cant get fired for numbers but yet several people were fired for numbers during COVID. PoC please avoid this place as we seem to always be the first to go when need be. I had 3 out of 4 stats at the highest of the company but still got in trouble because I was spending too much time with customers. They now care about quantity over quality.

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5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Decent benefits.

Cons

Leadership team is sub par. They can’t stick to any long term plan. Way too much politics.

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