A Potentially Interesting Place to Work At Marred by Senior Leadership Issues - MTS1 Software Engineer PayPal Employee Review

2.0
11 Oct 2022
Recommend
CEO approval
Business outlook

Pros

As someone who likes fintech, working for one of the big players in the industry is great. Working on code that deals with large amounts of money movement is very fulfilling. Good work life balance. Respectable perks.

Cons

The number of reorgs, like many other reviews posted, is not an understatement. The company is stuck in an endless cycle of reorgs where orgs are split, then merged, then split again, and so forth. To make matters worse, many of these reorgs come with layoffs. It is one of the most unstable companies I've worked for. Come springtime, everyone braced for layoffs. However, now it is year round. Worst of all, the reorgs have not achieved any actual perceivable positive effects in the company for employees. In fact, we often have to pick up the responsibilities left by the teams that were cut. This hints that senior leadership does not know where to take the company, and then they leave; the number of leadership change emails is absurd. The number of contractors is astounding and significantly outnumber full-timers in many teams. Part of it was the company trying to ride the pandemic wave. PayPal does not hide the fact that it will offshore jobs if there is an opportunity.

Explore other reviews about PayPal

5.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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