Russian CX - Customer Solutions Agent PayPal Employee Review

3.0
26 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Great company at first then you start noticing little problems. Team leaders were helpful. Possibility of career growth, but just after a year and only if you showing great results. Free gym

Cons

Some markets were not segmented, like Russian market, so it was a very hard work. Loads of sanctions on Russia, thats why so many frustrated and angry customers loosing their money on currency conversion. Very long and boring training. Based in Dundalk, a very boring little town Food wasnt always great

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5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment; Opportunities for learning and growth

Cons

Fast-paced environment may be stressful

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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