Great Community and Coworkers
Paid Training
Generally Good Scheduling
Cons
Company got revamped and everything has been completely ruined, everything is about maximizing profit and treating employees as bad as humanly possible
PetSmart Response
1mo
We're sorry to hear this was your experience and would like to learn more. If you're able to reach out to our team via the CareSmart line at 1-800-738-4693 we'd love try and help.
Explore other reviews about PetSmart
5.0
5 Jun 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Very good relationship with colleague
Cons
Not very flexible on work times
PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
15% off whole store
50% proprietary brands
Petting animals
Friendly customers
Almost never declines requested days off
Cons
Must have min one weekend day available
No room for growth very hard to become full time
Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable
Coworkers with seniority have “better” shifts
Scrubbing tanks may have you armpit deep
They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days