Work with animals, but management is lacking - Anonymous employee PetSmart Employee Review

2.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work with animals experience some kind customers tips

Cons

bad upper management pushy corporate always want more than you're comfortable doing

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PetSmart Response
3w
Hi there! We’re happy to hear there are parts of #LifeAtPetSmart that have made a positive impact, and we appreciate you speaking up about your experience. If you’d like additional support, our anonymous CareSmart line is always available at 1-800-738-4693 to connect directly with our team.

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
5d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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