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      PetSmart

      Engaged employer

      PetSmart reviews

      Rewarding! - Anonymous employee PetSmart Employee Review

      4.0
      14 Sept 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The best thing about working at PetsMart is the customers who genuinely care about their pets and people around them. You can educate a pet parent on the proper care for their pet, and they appreciate it.

      Cons

      The worst thing is the customers who never listen to the associates on the basic and proper care of their pets. It's even worse when you are dealing with fish, and someone brings in a bag of dead fish that died because a tank was over crowded.

      Explore other reviews about PetSmart

      5.0
      17 Mar 2025
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to see dogs all day long

      Cons

      Not many I have worked here for a while

      3.0
      22 Jun 2026
      Professional pet stylist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work with pets, earn tips and commission.

      Cons

      Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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