Pros
PetSmart is a great place to work. They provide good benefits to full-time employees, ample paid vacation, and opportunities for advancement. They care about their animals and are constantly updating and improving their policies to try and make caring for the animals better and easier for employees. Managers genuinely care about employees - when I had family problems come up unexpectedly, they worked with me to cover some shifts so I could take care of things at home.
Cons
They don't seem to trust their employees when it comes to ordering animals -- the only ones we can order ourselves are reptiles, everything else is automatically sent to us, which often results in us either having too many animals or not enough. Part-time benefits are poor, and full-time positions are limited. Wages are often low for the amount of work required, and yearly raises are poor.
