Aurora Petshotel is a horrible place to work. - GSA PetSmart Employee Review

1.0
30 Nov 2008
Recommend
CEO approval
Business outlook

Pros

You get to work with animals

Cons

The Management at this store was the most unprofessional staff I have ever worked for. They treat people like they are below them, and are all friends with eachother so if something happens and you need to turn to someone there is nobody because theyare all friends with one another and tell eachother everything. When it comes to bonus time they have tried to get out of paying for medical bills for staff and for hurt animals because they are almost at their limit for the year and another complaint will look bad against them.

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

avatar
PetSmart Response
4d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

See reviews by: Helpful|Rating|Date|All