Potentially A Great Company But... - Senior Analyst PetSmart Employee Review

3.0
17 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Initially, people are friendly and enthusiastic It is a pet-friendly environment Some people have a good career path

Cons

Lots of re-shuffling of upper management (every year or so) Lots of employee turnover for retail corporate Very few opportunities for advancement Horrible healthcare options (expensive, high deductibles, all lab test subject to deductibles, high copay for best plan)

Explore other reviews about PetSmart

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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