Great Opportunity, for the right individual. - Store Manager PetSmart Employee Review

2.0
29 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Being a Store Manager for PetSmart is a great opportunity for someone who enjoys retail, who is young and single. PetSmart Store Managers have the opportunity to learn retail management in a small "big-box" environment.

Cons

PetSmart Store Managers are not given enough autonomy to manage the personnel inside of their store. There is a tendency for personnel decisions to be micromanaged from the DSM level.

Explore other reviews about PetSmart

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
1w
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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