hope you get the right one - Anonymous employee PetSmart Employee Review

2.0
22 Oct 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

frist petsmart i worked at was great.We were a famliy there.Iwas happy to go to work. The manger were happy to help you anytime. i loved wrking with all the dogs helping owner find what is right for them and ther pets.

Cons

2nd petsmart was far less of a happy place. it was like going to hell everyday i could not stand it the managers were not happy therefor none of us were happy.lots of he said she said. it like high school.

Explore other reviews about PetSmart

5.0
24 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work with animals Laid-back Pay Variety of shifts Learn how to take care of animals

Cons

Customers can be rude sometimes

1
4.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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