Worst experience of my life - Support Specialist Revolut Employee Review

1.0
15 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Good Salary , Unbiased management

Cons

Honestly, I was never at peace since day 1 of joining this company, since beginning we were told that if we wont perform, we would be terminated immediately. After joining, I got to know that Revolut is doing bulk hiring and firing. Every Monday, minimum 100 people were/are hired from India for support roles and everyday alot of them are terminated as well. Unfortunately, I was also one of them. First 20 days were training, where we were taught about their products and then a test was conducted for which there were 2 attempts. If you don't manage to clear the 2nd attempt also you will be terminated on an immediate basis. After the test, you will start working on real time chats, and will be given unachievable targets. The reason why I am saying unachievable is because it was for me. Not everyone has the same grasping power or learning pace. I was evaluated for around 28 working days and was asked to leave bcz i didn't meet my targets. I have honestly never heard of such a company who terminates on the results of around 28 working days. And I know, it has happened or its been happening to alot of other people as well specially we Indians, coz our labor laws aren't strict and they are getting cheap labor from India. Revolut pays higher salary than the rest of the companies, which is the only attracting factor for many to join. The interview is quite simple and easy to crack, but the worst is only after joining the company.

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Revolut Response
2y
Hello! Thank you for your review! At Revolut, we're a fast-paced, rapidly growing company. We've achieved a lot in a short time, and this ambitious, dynamic environment can indeed present challenges. We firmly believe that clear performance expectations help us align on common objectives and provide targeted support where needed. Our Key Performance Indicators (KPIs) are a product of discussions and agreements between managers and employees, ensuring shared understanding. Additionally, it's worth noting that our KPIs are tailored to roles and specializations rather than specific countries. When setting goals, we are guided by our core values: Never Settle, Get it Done, and Deliver WOW. Staying true to these values over the past eight years has been instrumental in our journey to becoming a global financial superapp. We appreciate all that you've contributed during your time here, and we wish you the best in your next role. - Ryan Jun Hyung Park, Head of HR (APAC)

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5.0
13 Mar 2026
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Pros

Fully remote! Manageable workload Lots of autonomy

Cons

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2.0
14 Apr 2026
Recommend
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Pros

+ Everyone knows Revolut - easier conversations. + Product is top tier. + Good benefits. + Good on your resume.

Cons

- Poor sales leadership - for a company so successful, very shocked at the low calibre of talent in senior sales roles. But product is so strong and they are not measured on employee retention so impossible for them to fail. - Tech stack minimal. - Large elements of favouritism.

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