Declining Work Culture and Poor Leadership in Development Organization - Manager SOTI Employee Review

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Some talented and supportive colleagues 2. Good learning opportunities in certain teams 3. Flexible work environment in a few departments

Cons

Since the new director joined, the overall culture has deteriorated significantly. Favoritism has become very common, with a small group of managers constantly protecting leadership instead of solving real organizational problems. Major issues are often hidden, while minor mistakes by experienced employees are unnecessarily highlighted. Leadership lacks confidence and strong decision-making ability, which creates confusion, delays, and frustration across teams. Transparency is very low, and employees feel their concerns are ignored unless they are part of the inner circle. The development organization has especially become difficult to work in because of politics, inconsistent direction, and poor management practices. Employee morale has dropped, and many long-term employees no longer feel valued despite their contributions

Explore other reviews about SOTI

5.0
13 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Sound and Passionate Leadership Culture of Excellence & Growth Deep and Diverse Cast of Committed Talent Laser-focused on Customer Happiness Endless Opportunities to Learn & Grow Customers Praise our Products and Support

Cons

Hyper fast-paced, very demanding - making time to consistently learn, train, learn and train more.

6
4.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good product and works well.

Cons

Slow Growth trajectory with company

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SOTI Response
3mo
Hi there, thank you for recognizing the strength of our products, it means a lot coming from someone who works with customers every day. We encourage all employees who are interested in growing their career at SOTI to have conversations with their manager to discuss an individualized development plan or take advantage of our Career Pathing Program to work toward the next step in their career. - SOTI People & Culture
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