Good company culture but the managers are bad in technical support team - Technical Support Engineer SOTI Employee Review

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

It was a good company and workflow culture was also good.

Cons

Technical support team managers are not good.

Explore other reviews about SOTI

5.0
13 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Sound and Passionate Leadership Culture of Excellence & Growth Deep and Diverse Cast of Committed Talent Laser-focused on Customer Happiness Endless Opportunities to Learn & Grow Customers Praise our Products and Support

Cons

Hyper fast-paced, very demanding - making time to consistently learn, train, learn and train more.

6
4.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good product and works well.

Cons

Slow Growth trajectory with company

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SOTI Response
3mo
Hi there, thank you for recognizing the strength of our products, it means a lot coming from someone who works with customers every day. We encourage all employees who are interested in growing their career at SOTI to have conversations with their manager to discuss an individualized development plan or take advantage of our Career Pathing Program to work toward the next step in their career. - SOTI People & Culture
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