The WORST most horrible degrading job I have ever had. - Customer Assistant Shell Employee Review

1.0
19 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Weekly Pay. Part time available so not required to always work full time. Manager on site every shift.

Cons

Owner of that particular franchise was callous. They made me work overnight alone. I had to serve, re stock, take deliveries, not let people in...but let police in...and delivery men...the newspaper man...then customer would walk in and id get shouted at. Then told I wasn't bringing anything to the company over the phone....kept checking CCTV to make sure I didn't stop moving. Chaos on the night shift.... not allowed to leave premises even on a break as no One else was there to keep eye on the till. So no cigarette breaks AT ALL. Pay was CASH in hand..ALWAYS wrong & sometimes late. If next person due for their morning shift was late you'd have no choice but to stay there & continue to work until they arrived. Other staff were favored and allowed to leave early...take longer breaks and to stand around doing nothing whilst over were constantly monitored. Uniforms were second hand and did not fit correctly...still made to wear them even if they looked inappropriate. Other members said they felt bullied by management. Dis organised....out of date food left on shelves: orders given my management. AVOID this company at any costs!!! WORST employment I have ever had...after 10 years experience in retail...they told me I was doing it all wrong and that I had nothing to offer the company. I resigned before giving them the chance to sack me.

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5.0
8 May 2026
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CEO approval
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Pros

Shell is a wonderful company to work for. They truly support your continued development and many employees have been here for 20+ years. The work culture is one that provides a feeling of true psychological safety.

Cons

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4.0
3 Jun 2026
Recommend
CEO approval
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Pros

Early career engineers are given significant ownership and exposure to complex operational challenges. Strong focus on safety, technical development, and collaboration across disciplines. Opportunities to work on high-impact projects, interact with senior leadership, and contribute to decisions affecting major assets and infrastructure.

Cons

Workloads can be demanding, and priorities can shift quickly based on operational needs. Decision-making processes can be slow due to organizational complexity, and geographic mobility may be necessary for certain career opportunities.

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