Good place to work - Customer Service Representative TTEC Employee Review

5.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

salary, good schedules, managers are very helpful and they help you to learn

Cons

They dont have remote jobs anymore

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TTEC Response
7mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the supportive managers, flexible schedules, and growth opportunities. We also want to clarify that we do offer remote roles, and we encourage you to explore available opportunities that fit your preferences.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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