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      TTEC

      Engaged employer

      TTEC reviews

      Okay - Customer Service Representative TTEC Employee Review

      3.0
      29 Sept 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Okay pay & plenty of hours available. Completely remote.

      Cons

      So confusing to work for. I was under a contract with a company that was apparently notoriously bad. I was expected to do a lot as a customer service agent, but it was not made clear what the company we worked for wanted us to tell their customers. Kind of a nightmare. Would possibly be better with another contract.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      4d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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