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      TTEC

      Engaged employer

      TTEC reviews

      N/A - Member Service Representative TTEC Employee Review

      4.0
      30 Dec 2025
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Depending on the project, schedule flexibility.

      Cons

      Stressful work environment. High call volume at times, no time to mentally recoup.

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      TTEC Response
      5mo
      Thank you for sharing your feedback and for your years of service with TTEC. We’re glad to hear you appreciated the flexibility offered by certain projects. We also value your comments about workload and the stress that can come with high call volumes — feedback like this helps us identify ways to better support our teams. We wish you continued success in your future endeavors.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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