good company, leadership is supportive - Customer Service Representative TTEC Employee Review

4.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

job security and supportive management

Cons

not much growth in wfh

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TTEC Response
5mo
Thank you for sharing your feedback and for your years of service with TTEC. We’re glad to hear you value the job security and supportive management. We also take your comments about work-from-home growth and flexibility seriously — feedback like this helps us explore ways to enhance the experience for our employees. We wish you continued success in your role.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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