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      TTEC

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      TTEC reviews

      More than a Call Center - Senior Specialist Social Media & Marketing TTEC Employee Review

      5.0
      21 Apr 2016
      Senior specialist social media & marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      As a former employee, I looked to coming back at TeleTech for many reasons, one of them being since it offered so many benefits. Each benefit ranges and differs by country, and by job. However all of the benefits that we received are key elements to our well being. TeleTech Is not just a call center, we are more than that. We are consulting, Marketing, Sales, HR. etc.etc.. and people rarely see that perspective. .

      Cons

      Not enough time to do all the things you want to do in side the company.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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