Great benefits and flexibility but feedback needs improvement - Executive Assistant TTEC Employee Review

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, flexibility, remote work, flexible PTO

Cons

how feedback is given to the employee

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TTEC Response
3w
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the benefits, flexibility, remote work opportunities, and flexible PTO. We also appreciate your honest feedback regarding how feedback is communicated to employees, as insights like this help us identify areas where we can continue improving the employee experience and strengthen supportive, constructive communication across teams. Wishing you continued success in your role.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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