- location
- good training ground for call center newbies
Cons
- lower pay compared to other callcenters
- lesser incentives
TTEC Response
9y
Thanks for leaving your feedback! We'd like to increase the pay as much as we can however, there are several factors in determining, usually coming from the client.
Not much training, only 2 weeks provided and then QAs begin right away.
TTEC Response
6d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.