The company offers good benefits. - Case Manager TTEC Employee Review

1.0
28 Jun 2017
Recommend
CEO approval
Business outlook

Pros

The benefits you get are very good. The company's values are taken seriously and promote a nice and warm environment.

Cons

Salaries have been the same since the company started. Everyone is disposable, talent is not appreciated, you can get fired at anytime.

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TTEC Response
8y
Thank you for your review. We're glad you think that our benefits are good. On the other hand, we strive to leverage employee salary each year. On the contrary, we value our employees very much. TeleTech has been known to retain and promote talent from within, instead of hiring new ones. Nonetheless, we appreciate your feedback and we will continue to do our best to provide excellent work culture to our employees.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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