Ttec ruins lives!!! - Anonymous employee TTEC Employee Review

1.0
13 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to working for this company.

Cons

Hc is located in the Philippines and they Have no idea what’s going on with American employees. There are not any hr people on site. There is a lot of favoritism in the morgantown facility and if you complain about it they find a reason to terminate you. Promotions are not based on actual knowledge or skill. Promotions are based on who you know or who you are friends with. They always promote the laziest people to higher up positions and ridicule the hard workers. Working for this company is a joke to future employers. They don’t think the experience you had working there was valuable and so new employers refuse to hire you. Do yourself a favor and collect a free paycheck for training and then quit.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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