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      TTEC

      Engaged employer

      TTEC reviews

      It has been very rewarding and had allowed me to develop additional skills and an opportunity to enhance my leadership - Team Leader TTEC Employee Review

      5.0
      7 Apr 2013
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Career opportunities are readily available due to the dynamism of the industry, It offers good pay and good benefits and it offers a lot of personal growth and also opens a wide variety of possible career developments. A good base for developing your networks for future needs

      Cons

      The graveyard shift is inevitable and really very stressful. And the industry presently has become un wittingly a precursor of unwanted and ill advised relationships which tend to breakdown moral values and boomerangs to work performance and attrition

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      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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