I felt exploited as a commodity. - Senior Account Specialist TTEC Employee Review

1.0
18 Nov 2013
Recommend
CEO approval
Business outlook

Pros

It is not difficult to get a job with Teletech, and if you follow their rules to the 't' it is not difficult to keep that job.

Cons

Little room for advancement. While It is true that much of Teletech's upper-level management started out at the bottom, there are not many rungs on the ladder to climb in-between.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
5d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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