Fairly ok job for a telecommute job but better than most telecommute jobs because you are an employee. - Post Purchase Support Agent TTEC Employee Review

3.0
22 May 2014
Recommend
CEO approval
Business outlook

Pros

Flexible in scheduling work hours; you can usually get time off if not a busy season.

Cons

Low pay of less than $9 per hour. Tech support needs improvement. Busy one day and slow the next day so job security is lacking.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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