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      TTEC

      Engaged employer

      TTEC reviews

      Only if you're looking for short term employment. - Customer Service Representative TTEC Employee Review

      2.0
      25 Jun 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, great site director, occasion Pay-for-performance incentives.

      Cons

      Hours aren't very flexible, call handling times are far too strict, no room for growth, your job is not secure at all. If this company has one bad quarter, they will pull the rug out from under you with no warning and move your job to another state where it's cheaper to employ people.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      3 Jul 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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